How DWS Systems Improve Order Fulfilment Accuracy and Speed?
Instant gratification has always been the mood of the day. It is not a new phenomenon. However, the more organised and efficient the enabler of this gratification, the more visible its impact.
Understanding the Importance of Order Fulfilment Speed
Case in point is the current consumption pattern, which is not just about overpaying for a premium product. Since the advent of e-commerce marketplaces, search engines, and social media ads, gone are the days when certain products or brands were restricted to regions and user classes. With product discovery and brand awareness democratised, convenience is the new luxury, and the ever-shrinking delivery time, also known as order fulfilment duration, is one of the hallmarks of that luxury.
Given the central role order fulfilment plays in determining the service quality of a supply chain, we aim to dissect the role of a key automation solution in the puzzle of a supply chain infrastructure in this blog: Dimensioning, Weighing, and Scanning (DWS) Systems.
However, businesses exploring how DWS improves order fulfilment should note that the solution is a part of the whole that is the entire solution suite. So, for the most effective results, a holistic Digital Transformation is ideal.
Now, continue reading to know more about DWS integration in the supply chain!
What Do DWS Systems Do in the Supply Chain?
DWS Systems are designed to boost the efficiency of the overall Intralogistics framework, primarily in warehousing operations, ensuring well-planned movement of goods and automated material handling.
As the name suggests, the solution helps auto-capture the volumetric weight of goods by identifying the weight and the LxBxH (volume) of the product in question, along with decoding other product information encrypted in its label. A common, and one of the most efficient DWS Solution models, such as the ones built by our experts at Quinta, includes:
- Load cells for automatically registering parcel weight
- Machine Vision-powered 3D profilers for dimensioning
- Code readers with Machine Vision capabilities for label-scanning
This product-related data set—weighing, dimensions, and label-encoded information—informs every subsequent Intralogistics and material handling action in this warehouse.
While exploring how DWS improves order fulfilment, i.e., the different workflows that the data captured by the solution empowers, we will also discuss:
- Why DWS integration in the supply chain is specifically important for warehouses, as opposed to other service providers working in the supply chain
- The importance of warehousing in the supply chain
- Why warehouse automation, particularly with DWS Systems and other integrated solutions, is vital for order fulfilment across the entire supply chain
Let’s dive in!
How DWS Integration in the Supply Chain Begins with Warehouse and Leads to End-to-End Supply Chain Automation?
Apart from the manufacturing process, the other processes preceding the production cycle of the items transferred through the supply chain, and the transition between the manufacturing unit or supplier——each touchpoint or workflow between the product reaching the warehouse and the order delivery constitutes the supply chain.
In other words, DWS systems are among the frontline solutions not just in the Warehouse Management Solution suite, but also in the entire supply chain process. Hence, DWS integration in the supply chain is synonymous with integrating the solution into the Warehouse Management System (WMS) software. The WMS, which functions as the centralised node of intelligence in the warehouse, in turn, connects every solution in the automation suite through a separate software interface—or its own module of the same name and functionality—known as the Warehouse Control System (WCS).
To understand how accurate parcel dimensioning machines function as the foundation of efficiency and automation in the supply chain, let’s analyse the workflows where the dimensioning, weighing, and scanning data prove critical. We will narrow our workflow analysis to an end-to-end automated warehouse system.
Where Do DWS Systems Fit in the Order Fulfilment Cycle?
To understand how DWS improves order fulfilment, let’s examine these processes in which automation depends on the parcel data collected by the solution, particularly Dynamic DWS Systems, because the integrated conveyor eliminates any workflow bottleneck occurring during material transit between workstations:
- Billing: Warehouses, third-party logistics companies and carriers don’t just bill based on the dead weight and the distance the parcel would travel. They also consider the space the parcel would occupy in the shipping/transportation container. Based on the details captured by the dimensioning, weighing, and scanning solution, which are then conveyed to the WMS by the WCS software, the accounting and billing module of the WMS generates the bill for the given parcel.
- Sorting and Picking: When the code reader, integrated with the accurate parcel dimensioning machine, breaks down the product specifications and the destination PIN Code the label carries, the parcels are sorted. For the sortation process, sorting arms or other touchpoints in the sorting mechanism are activated at the right time by the WCS, based on the PIN Code information and the conveyor speed.
As the sorter pushes the parcel into its respective bin, where other parcels are going to the same or the same set of PIN Codes, a robotic arm picks the items and loads them onto an Autonomous Mobile Robot (AMR), such as an Autonomous Forklift. In this way, the parcel moves to the next workflow.
- Intralogistics and Packing: Given that AMRs or other automated material handling robots are likely to be used for various workflows, how do transportation or G2P (Goods-to-Person) robots know when the bins need to be picked and the items delivered to the storage unit or the next workstation? Bins usually have an ultrasound sensor to know the depth of their fill, and after a certain point, the sensor signals the WCS to initiate the picking and G2P processes.
However, timing the availability of an AMR right when the sensor signals the bin being full is easier said than done, even for an intelligent and seamlessly connected Warehouse Automation Solutions suite. This is because, despite the advanced navigation and anti-collision systems in the AMR, covering the usually large distance between workstations can be time-consuming.
Therefore, the WCS uses the volumetric data of parcels to estimate the depth filled inside the bin and instructs the AMR to begin moving towards the bin at the sorter.
After the picking is over, the AMR could either head for the packing station or the storage area.
It is worth noting that this scenario is only one among the many where the accurate parcel dimensioning machine provides the vital data for intralogistics.
- Storage and Retrieval: As per the input of the accurate parcel dimensioning machine, communicated to the ASRS (Automatic Storage and Retrieval System) by the WCS, the rack, its shelf, and slot are decided by the ASRS. Based on the item that needs storing and retrieving, specialised AMRs called Carton Transfer Units are used for the racking and unracking process.
- Outbound Logistics or Last-Mile Delivery Planning: The intralogistics of outbound parcels is also carried out by the Warehouse Automation Solution suite in the same way as other workstation-to-workstation material handling workflows.
However, in this case, the WMS specifically refers to the data from the accurate parcel dimensioning, weighing, and scanning solution, to decide in which vehicle the item will be loaded. To optimise outbound logistics planning, the WMS, empowered by the accurate parcel dimensioning system, considers factors, including other parcels travelling to the same destination, the weight of the parcels, the space they will occupy in the vehicle, and the vehicle’s load capacity, among others.
Curious, How DWS Improves Order Fulfilment Speed? Discover Now!
The following pointers are the benefits of a DWS system in terms of order fulfilment speed. These pointers are based on the workflow discussed above:
- Auto-capture of parcel details saves significantly more time than manual dimensioning, carrying, loading and unloading heavy parcels on scales, and individually scanning codes.
- Conveyor integration saves time spent between the DWS workstation and the sorter, eliminating the possibility of any in-between operational bottlenecks.
- The automatic material handling robots perform seamless G2P, accelerating the intralogistics process compared to a workflow involving manual labour and manned forklifts.
- The WMS enables smart storage, retrieval, carrier assignment, and dispatch planning, reducing the possibility of gaps in planning, thereby decreasing the overall order fulfilment time.
- Automation does away with the risks of accidents and the extra time mishaps like workers colliding with forklifts cause.
These benefits of the accurate parcel dimensioning solution culminate in a swifter delivery time, thereby improving customer experience.
Want to Know How DWS Improves Order Fulfilment Accuracy?
The Machine Vision-powered 3D profilers and code readers, being primarily or partially image-based tools, can assess the precise dimensions of the parcel and reduce the chances of no-reads, due to damaged labels or high throughput, thus making the reading more accurate.
Benefits of Accurate Parcel Dimensioning & Precise Identification of Parcel Weight and Label-Encrypted Data
DWS integration in the supply chain improves order fulfilment accuracy because the solution does the following:
- Eliminates manual data entry, thus reducing the chances of human errors, especially as misreading the PIN Code can mix up orders, thereby negatively affecting customer experience
- Improves the quality of the packing processes by reducing the void between folds and parcel contours
- Prevents undercharging and chargebacks due to overcharging or fraudulent claims with precise volumetric weight data points, thus controlling revenue leakage
Looking for a Robust DWS? Know How DWS Integration in the Supply Chain by Quinta Improves Order Fulfilment
In addition to its wealth of experience in various full-stack automation solutions, Quinta has a stellar track record of building and installing over 40 DWS Systems across India in just 18 months. The in-demand services and solutions are a result of the project execution quality as well as the insights shared by our dedicated software and hardware experts who believe in a “problem-first” approach to Digital Transformation. Hence, besides building a DWS solution with the right structural configuration, ultra-precise Machine Vision-enabled high-speed conveyor scanners and 3D profilers, our team goes the extra mile to offer complementary consulting on automation opportunities that could redefine your productivity.
Curious to know more about our experience with DWS integration in the supply chain and other Warehouse, Manufacturing, and Intralogistics Automation projects? Contact us today, and one of our executives will reach out to you shortly!